CABLE CONNECTIONS LTD
TERMS AND CONDITIONS
DEFINITIONS AND INTERPRETATION
The following definitions apply in these Terms:
“Company” refers to Cable Connections Ltd (Company No. 10383923)
“Client” refers to the individual, firm, or company purchasing Services from the Company.
“Contract” refers to the agreement between the Company and the Client, which includes these Terms, the Quotation, and any relevant Schedule.
“Quotation” refers to the Company’s official written offer for the Services.
“Schedule” refers to any service-specific schedule attached to these Terms
“Services” refers to any specific service schedule attached to these Terms.
“Site” refers to the place where Services will be executed.
These Terms govern all Services offered by the Company and supersede any terms proposed by the Client, unless a Company director has specifically agreed to them in writing.
CONTRACT FORMATION
The Quotation serves as an offer to provide Services based on these Terms and any related Schedule. A Contract is established when the Client accepts the Quotation by:
- written acceptance (including email); or
- instructing commencement of Services; or
- issuing a purchase order
These Terms are incorporated by reference in all Quotations and are available athttps://cable-connections.co.uk/terms-conditions/
Where Services are delivered under a current signed framework agreement with a primary contractor, that framework will take precedence over these Terms in case of any conflicts.
ORDER OF PRECEDENCE
In case of conflict, documents prevail in this order:
- The Quotation
- These Core Terms
- Service-specific Schedule
- Any other documents / Method of Measure
SERVICES AND PERFORMANCE
The Company will deliver Services with reasonable skill and care, aligning with:
- the scope defined in the Quotation
- applicable industry standards and regulations
- any related Schedule attached to these Terms
Timeliness for performance is not critical unless explicitly stated in writing. The Company may modify the Services, provided that such modifications do not significantly impact their quality or performance.
CLIENT OBLIGATIONS
The Client must:
- Provide necessary access and facilities for the performance of Services
- Obtain all the required permissions, consents and permits (except those expressly stated as the Company’s responsibility)
- Provide accurate information and promptly respond to Company queries
- Comply with its obligations as set out in the Quotation and any applicable Schedule
The Company will not be responsible for delays or costs arising from the Client’s failure to meet these obligations.
PRICE AND PAYMENT
The price for Services is as stated in the Quotation and is exclusive of VAT.
Unless otherwise stated in the Quotation:
- Payment is due 30 days from the invoice date
- The Company may invoice on completion or monthly for ongoing Services
- For projects over £50,000, stage payments apply as per the payment schedule
- The Client may not withhold, set off, or make deductions from payments unless agreed upon in writing.
Late payments attract interest at (pro-rata) 4% above the Bank of England base rate from the due date until payment.
For Clients with extended payment terms (beyond 30 days), prices may be adjusted to reflect additional credit costs.
The Company may suspend Services for non-payment after giving 7 (seven) days’ written notice.
WARRANTIES
The Company warrants that Services will be performed with reasonable skill and care for the period specified in the applicable Schedule or, if none, for 12 months from completion.
The warranty is limited to re-performance of defective Services or, at the Company’s option, refund of the price.
The warranty excludes:
- fair wear and tear
- misuse or neglect
- work by others
- Client’s failure to follow instructions
LIABILITY AND INSURANCE
Nothing in these Terms excludes liability for:
- death or personal injury from negligence
- fraud or fraudulent misrepresentation
- any liability that cannot be excluded by law
Subject to the above clause, the Company’s total liability for any claim or series of related claims is limited to the Contract value.
The Company excludes liability for:
- consequential or indirect loss
- loss of profit, business, or opportunity
- loss of anticipated savings
- reputational damage
The Company maintains appropriate insurance, including:
- Employers’ Liability: £10 million
- Public Liability: £5 million
- Professional Indemnity: £2 million
INTELLECTUAL PROPERTY
The Client warrants that it has the necessary rights to any materials, designs, or information provided to the Company.
The Company retains ownership of its pre-existing intellectual property and methodologies.
Reports, drawings, and deliverables created for the Client become the Client’s property upon full payment.
FORCE MAJEURE
Neither party shall be liable for failure or delay in performing obligations due to circumstances beyond their reasonable control, including but not limited to:
- acts of God, natural disasters, or extreme weather
- war, terrorism, civil unrest, or government action
- pandemic or epidemic
- industrial action or strikes
The affected party shall:
- promptly notify the other party
- use reasonable endeavours to mitigate the effects
- resume performance as soon as reasonably practicable
The duration of the force majeure event extends the time for performance.
If force majeure continues for more than 60 days, either party may terminate the Contract with immediate effect by written notice.
HEALTH & SAFETY
Both parties shall comply with all applicable health and safety legislation.
Each party shall maintain appropriate health and safety policies and procedures relevant to its obligations under the Contract.
The parties shall cooperate on health and safety matters and share relevant safety information as required.
TERMINATION
Either party may terminate immediately by written notice if the other:
- commits a material breach not remedied within 14 (fourteen) days of notice
- becomes insolvent or enters administration/liquidation
- ceases or threatens to cease business
The Client may terminate for convenience on 30 days’ notice, paying for:
- Services performed to the termination date
- committed costs that cannot be cancelled
- reasonable demobilisation costs
On termination, the Client shall immediately pay all outstanding invoices.
CONFIDENTIALITY & DATA PROTECTION
Each party shall keep confidential the other’s confidential information and use it only for Contract purposes.
This excludes information that:
- is or becomes public (other than through breach)
- was already known to the recipient
- must be disclosed by law
Data Protection:
- Each party shall comply with UK GDPR and the Data Protection Act 2018
- Personal data processed only for contract performance
- Each party acts as an independent data controller for their respective processing
- Data breaches to be notified within 48 hours
- Full privacy policy at [website/cable-connections.co.uk/privacy]
Both obligations survive termination for 3 years.
DISPUTE RESOLUTION
The parties shall attempt to resolve any dispute through good-faith negotiation between senior representatives.
If unresolved within 14 days, either party may refer construction-related disputes to adjudication under the Scheme for Construction Contracts.
The adjudicator’s decision is binding until finally determined by legal proceedings.
Nothing prevents either party from seeking urgent court relief (injunctions, etc.).
All disputes are subject to English law and the exclusive jurisdiction of English courts.
GENERAL
Notices: Written notices may be delivered by hand, post or email to the addresses in the Quotation.
Assignment: The Client may not assign or transfer its rights without the Company’s consent.
Subcontracting: The Company may subcontract Services, but remains liable for performance.
Entire Agreement: The Contract constitutes the whole agreement between the parties.
Severability: If any provision is invalid, the remainder continues in effect.
Waiver: Failure to enforce any term is not a waiver of that term.
Governing Law: These Terms are governed by English law, and the parties submit to the exclusive jurisdiction of the English courts.
| Cable Connections Ltd
Company Registration No. 10383923 Registered in England and Wales |
www.cable-connections.co.uk/terms-conditions
office@cable-connections.co.uk | 02392 639381 |
Version: 1.0
Effective Date: 01/01/2026 Last Updated: 01/01/2026 |